Welcome to Authentic Wadi Rum Camp

These terms and conditions outline the rules and regulations for the use of https://authenticwadirumcamp.com. Authentic Wadi Rum Camp is based in the Protected Area of the Wadi Rum Desert in Jordan.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use authenticwadirumcamp.com if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of country. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using https://authenticwadirumcamp.com you consent to the use of cookies in accordance with https://authenticwadirumcamp.com privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Booking and payment

In order to make your booking, a credit card or paypal account is required. A 20% deposit will be required to guarantee your booking and welcome responsible tourists in our responsible authentic bedouin camp in the best conditions. The remaining amount of the booking will need to be paid in cash on the spot, at the beginning or at the end of your trip. The confirmation of the booking will be sent after the credit card details or Paypal have been entered into our secure booking system.

The person booking is responsible for distributing the correct information to the persons we send them.

Changes in bookings

Please let us know as soon as possible if you need to change your booking. Changes must be made in writing by the person who made the reservation. You cannot change a booking 1 week or less until your arrival date.

Cancellation

If cancellation is made within 1 week before the arrival date, no refund will be given (generally we can not rent the tent again in that time). The person who made the reservation must confirm the cancellation or modification in writing / by e-mail.

In case we have to cancel your booking, we will inform you as soon as possible and refund you the full deposit already paid by you, within 14 days.

Should we have to evacuate the camp for any reason, you must follow the instructions of the staff. In that case, the missed nights will be credited with the value per night, divided by the number of nights booked plus 20%.

If we close the camp which means lost day(s) to your booking and you still need to arrive you can either be refunded or get a credit of the value of the missed nights plus 20%.

Your visit to the campsite

Guests and visitors agree to be attentive tenants and take good care of the tents and facilities during their stay. Guests and visitors agree not to behave in any way that would disturb other guests. Pets are not allowed on the campsite. If facilities, equipment or supplies are deliberately damaged as a result of improper use or behaviour, or as a direct result of failure to follow Company personnel’s instructions, you will be liable for the cost of repairing or replacing that item. The company cannot be held liable for any loss, damage or expense resulting from trade union action, adverse weather conditions or other events beyond the company’s control.

Authentic Wadi Rum Camp is by nature a campsite in a natural environment. When working to conserve and enhance the Wadi Rum Night and its biodiversity, and create a sense of freedom that is part of the charm and why many people come, there are natural hazards such as tree roots, poisonous plants, and very limited illumination in the dark, and depending on the weather conditions.

By booking and coming to Authentic Wadi Rum Camp , you agree to be responsible for your children and any children for which you are responsible, and to take your own welfare and all reasonable precautions against personal injury, injury to others and damage to the Wadi Rum Night, facilities and tent, such as noise after 11 pm. You are responsible for your own well-being and comfort with regard to appropriate clothing and footwear, etc.

Do you have any questions about your stay and would you like more information before your arrival than is stated on the website? Do not hesitate to contact us by telephone: +962 7 7516 9454, or send us an e-mail at contact@authenticwadirumcamp.com.

Customer complaints

Complaints should be brought to the attention of Authentic Wadi Rum Camp as soon as possible, during your stay, so that we can work on a quick solution for any problem.

License

Unless otherwise stated, Authentic Wadi Rum Camp and/or it’s licensors own the intellectual property rights for all material on Authentic Wadi Rum Camp. All intellectual property rights are reserved. You may view and/or print pages from authenticwadirumcamp.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

– Republish material from https://authenticwadirumcamp.com,

– sell, rent or sub-license material from https://authenticwadirumcamp.com,

– reproduce, duplicate or copy material from https://authenticwadirumcamp.com,

– redistribute content from Website name (unless content is specifically made for redistribution).

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval: Government agencies;  Search engines; News organizations; Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. We may consider and approve in our sole discretion other link requests from the following types of organizations: commonly-known consumer and/or business information sources such as  dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations, representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to contact@authenticwadirumcamp.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response. Approved organizations may hyperlink to our Web site as follows: By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site. No use of Website name’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.