Frequently Asked Questions (FAQ)

 

How can I make a reservation?

If you already know which tour you’d like to book, please use the BOOK NOW form.
For general questions, feel free to use the Enquiries form.

You can also contact us directly by email at: info@authenticwadirumcamp.com

Or by phone/WhatsApp: +962770387173
We prefer email or website forms when possible, as it helps avoid misunderstandings and keeps all details clear. Mobile reception in the desert can be limited in the evenings, so it’s best to call in the morning or before 4:00 PM.

Time Zone: GMT +3 in summer, GMT +2 in winter (daylight saving time).

Do I need to pay a deposit? What if I need to cancel?

No deposit is required to secure your booking.
There is no charge for cancellation, even at the last minute. We trust our guests and understand that travel plans can change.

After booking, you will receive a confirmation email including all the details: tour name, dates, price, and meeting information. Please review it carefully and let us know if there are any mistakes.

How can I pay?

We accept cash payments in Jordanian Dinar (JOD) at the end of your tour.
With prior agreement, we may also accept Euros or USD.

Please note:

  • There are no ATMs in Wadi Rum village

  • We cannot accept credit card or Visa payments

Food: What Will I Be Eating?

During your stay with us in Wadi Rum, you’ll enjoy a variety of traditional Bedouin meals, lovingly prepared by your guide or camp hosts. Our food is simple, nourishing, and full of flavor—perfect for fueling your desert adventures.

Breakfast

A typical breakfast includes:

  • Zaatar: Bread dipped in olive oil and then into a special herb mix (great for digestion). See if you can guess the main herb!

  • Assorted jams

  • Halawa (a sesame-based sweet)

  • Eggs

  • Cheese

  • And, of course, plenty of Bedouin tea

Lunch

Most of our tours include a freshly cooked lunch on the fire, prepared by your guide.
This is often a simple vegetarian Bedouin meal made with tomatoes and beans, sometimes served with tinned tuna, along with:

  • Fresh salad

  • Yoghurt

  • Hummus or similar dips

On tours like the full-day Camel Trek or Pure Hiking Tour, lunch is packed and carried with you, as it’s not practical to transport cooking equipment on foot or camel. In these cases, we provide a picnic or packed lunch.

Dinner

Dinner is typically a traditional Bedouin meal prepared at the camp. Two examples of what you might enjoy:

  • Zarb
    A classic Bedouin barbecue-style meal cooked in an underground sand oven. Typically includes meat (often chicken), rice, roasted vegetables, salads, and fresh bread.

  • Mansaf
    A beloved Jordanian dish of chicken cooked in a tangy yoghurt sauce, served with rice, salads, a vegetarian dish, and bread.

We’re happy to accommodate dietary preferences where possible. If you have special requests or allergies, please let us know in advance so we can prepare accordingly.

Traditional Bedouin zarb cooking with meat grilled underground at Salem Camp in Wadi Rum.

What Do I Need to Bring?

Here is our suggested list of items to pack for your trip to Wadi Rum. These recommendations are based on the local weather, activities, and cultural setting to help you enjoy your visit in comfort and respect.

Essentials

  • Sun cream

  • Hat

  • Sunglasses

  • Towel

  • Flashlight or torch

  • Basic first aid kit (especially useful for hikers: blisters, scrapes, minor sprains)

We do not provide sheets or pillowcases. While bringing them is not required, feel free to bring your own if it will help you sleep more comfortably.

Clothing by Season

Winter (November – February)
Evenings can be very cold, and daytime temperatures can be cool. Occasional rain or wind is possible.
Bring:

  • Warm clothes for sleeping (including layers)

  • Jacket, hat, gloves

  • Warm trousers, socks

  • A head covering or beanie is helpful at night, even inside tents

This is especially important if you’re traveling with young children.

Spring & Autumn (March – April, September – October)
Temperatures vary. Days can be warm or hot, while nights may still be chilly.
Pack:

  • Light clothing for daytime

  • A good jumper or jacket for the evenings

  • Warm socks and trousers for cool nights

Summer (May – August)
Hot and dry days, with warm or comfortable nights.
Pack light, breathable clothing and protect yourself from the sun.

Cultural Considerations for Clothing

Wadi Rum is a conservative Bedouin area. While we welcome everyone, we encourage modest clothing—especially in the village area.

  • Avoid shorts and revealing clothing

  • Long sleeves and trousers are recommended

  • Female travelers in particular may find it helpful to dress modestly to avoid misunderstanding or unwanted attention

Note: Respectful behavior is just as important as respectful clothing.

For Hikers

  • Supportive, light, closed shoes with good grip

  • Long sleeves and long trousers (for sun and scratch protection)

  • Clothes you don’t mind getting dusty

Luggage Handling

  • On camel treks: your luggage will be transported to/from the camp by Jeep

  • On Jeep tours: you’re welcome to take your bags with you

  • We can also transport or store any bags you don’t need for the day—either at the camp or safely in the village

There are no charges for luggage handling.

 

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